One of our knowledgeable leasing agents is ready and able to assist you through the process step by step. However detailed information is available in the “Tenant Application Form” downloadable from our website.
If you are applying as a company or a trust, please contact your leasing agent for further credit requirements.
This may depend on the volume we are experiencing at the particular time, however, provided the credit application form is filled in correctly and the information provided is accurate, credit applications are processed within 24 to 48 hours.
You will be required to pay your first month’s rental in advance, a rental deposit and a lease administration fee.
From time-to-time Indluplace may run specific promotions whereby we discount some of these requirements for specific buildings. Please speak to your leasing agent for promotional details.
This fee is for the administrative work involved in processing your application including credit vetting, reference checking, move-in inspection and the drawing up of your lease agreement.
No. Utilities are consumed by our tenants and are thus recovered either as pre-paid or on your tenant statement. We recover utilities at the prevailing tariffs charged by your local municipality. Municipal tariff increases normally occur from 1 July every year.
In terms of your lease agreement, rent is due and payable by the 1st of the month and you agree to this when you sign your lease agreement.
Yes. Please find the “Parking Application Form” on our website. Simply fill this in and submit it to the email address provided. Alternatively, please call our office and one of our friendly staff will assist you.
Yes. We have standard building rules. These are contained in the “Tenant Guide” downloadable from this website or available from your leasing agent. Our Tenant Guide is designed to assist you with all aspects of your stay with Indluplace.
There may also be body corporate rules should the property form part of a body corporate or HOA. These are available from your leasing agent or by contacting our head office.
Please call our office help desk on (010) 085-4000. We will log a maintenance ticket for you and provide a reference number that we are able to track. Our maintenance team will be in contact with you to arrange access to your property. You can also send an email to hello@indluplace.co.za or ask your building manager for assistance in opening a ticket.
Property insurance covers the structure of the building and not our tenant's personal belongings. You will therefore require your own insurance for your household contents.
Please download the “Notice to Cancel Lease Form” from our website. Fill this form in and return it to the designated email address on the form. You will then receive confirmation of receipt and further information regarding the process. You can also contact our head office and one of our friendly staff will be able to assist you.
Once you have given your notice to vacate you will be sent a “Request for deposit refund form”. Please read the process to be followed and provide us with the necessary information. Your deposit refund will be processed once you have vacated the property.
This is to avoid fraud and protect our tenants. It ensures that the payment goes to the leaseholder and not into an incorrect bank account.
